PST SHIPPING POLICY

Shipping Information

Shipments

All shipments move F.O.B. Dallas, Texas unless otherwise specified.    Customers may either make their own freight arrangements or have freight arranged by PST and added to their invoice.   If you elect to make your own transport arrangements PST will provide you the weights, dimensions, classification, and pickup schedule.   We would request you provide the completed Bill of Laden to our shipping department. 

In the absence of routing instructions, we will ship via the least expensive way.   PST evaluates best method and pricing across multiple carriers.   PST usually ships by UPS should size and weight permit. Because of size or weight restrictions, we sometimes have to ship via common carrier.  As a service to you, we have designated a space in your computer account file to put your choice of common carrier. If you wish to ship via a certain common carrier, contact our PST Customer Service and ask them to put that carrier's name into your account file. The following are the different methods of shipment available for most orders:
UPS (United Parcel Service)

Ground Service
Serves the 48 contiguous United States. We find that this service for small packages gives the best results and we use it whenever possible. However, we are limited by the following:

UPS Next Day Air* (select 10:30 or end of day)

2nd Day Air* (Blue Label)

3 Day Select*

UPS Next Day Air - Saturday Delivery

Common Carrier

PST will ship by common carrier only when weight and size limitations require that we do so. Our Dallas facility works closely with multiple carriers daily.  Freight brokers provide a competitive price for each transaction.   Other carriers can be used or specified, however carriers outside our freight brokers network shall be arranged by the customer to include necessary Bill of Laden at time of pickup.        

PST's Service Level

Over the years, we have built our business on service and getting your order shipped as soon as possible.  However, we ask you to please understand we cannot always provide same-day shipping.  It takes hours from the time the order is taken (if there are no problems) until it is packed and ready for shipment. Orders called in late in the day, or orders which have problems (such as exceeding credit limit, account past due, address change, etc.) take longer. We may hold your order for a day or two because we are out of stock on an item and we anticipate receipt of the item in a few days, allowing us to ship your order complete by holding it until the merchandise arrives.  We would like to have several days to process your order. That way, if we ship your order the same day you will be happy, but if we take a couple of days, you will understand.  Sometimes an emergency will come up and you will need the merchandise immediately. We understand this can happen. If you tell us this when you place the order, we will stock check the merchandise you need, and make every effort to get it out the same day. When requesting this service, be sure to get the name and telephone extension of the person you deal with, as it is that person's responsibility to follow this order through. Should any problem arise, contact that person directly.


For questions regarding our freight allowance policy, click here

 

 
Download our line card

Online purchasing coming soon

Click Shop above to browse our NEW e-commerce site

Ph: (214) 331-0002
Fax: (214) 331-0013
4012 Bronze Way
Dallas, TX 75237

Hours of Operation (CST)
Monday - Friday : 8am - 4:30pm


© COPYRIGHT 2014 ALL RIGHTS RESERVED PERFECT SCORE TECHNOLOGIES
Top of page